fd1111 Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") apply to the fd1111 platform and all related services. By accessing fd1111 through the website, mobile version, or any other means, you are automatically considered to have accepted these Terms.

fd1111 is an online casino and sports betting platform providing services to users in Bangladesh. By using the platform, you confirm that you meet the following conditions:

• You are at least 21 years of age.
• You do not reside in a jurisdiction where online gambling is completely prohibited.
• You are participating on this platform voluntarily and with full awareness.
• You have read and understood the latest version of these Terms.

2. Account Registration and Management

2.1 Registration Process

To open an account with fd1111, you must provide accurate and complete information. Registering with false or incomplete information may result in account termination and forfeiture of any accumulated balance.

• A maximum of one account per person is allowed.
• Sharing account details with third parties is prohibited.
• The user is solely responsible for keeping their account password secure.
• If you suspect any unauthorized access, you must notify fd1111 support immediately.

2.2 Identity Verification (KYC)

fd1111 may request identity verification at any time. Failure to provide the required documents (national ID card, passport, or driving licence) in a timely manner may result in temporary or permanent suspension of the account. Identity verification may be mandatory before withdrawals.

2.3 Account Closure

Users may request to close their account at any time via live chat. fd1111 also reserves the right to close an account if there is sufficient reason, particularly in cases of Terms violations.

3. Financial Transactions — Deposits and Withdrawals

3.1 Deposits

The following methods are accepted for depositing funds into fd1111: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳100 (one hundred taka). The deposit amount must fall within the limits of the applicable payment method.

• Deposits may only be made from a payment account registered in your own name.
• Depositing funds from third parties is strictly prohibited.
• fd1111 does not charge any processing fee for deposits, however the payment provider's own charges may apply.

3.2 Withdrawals

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests generally take 5 to 30 minutes to process. In special circumstances (such as when identity verification is in progress) it may take longer.

• Withdrawals may only be made using the same method that was used for the deposit (where possible).
• Once a withdrawal request has been submitted, it cannot be changed or cancelled.
• For both deposits and withdrawals, the account name and the payment account name must be identical.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will earn an additional ৳1,000 bonus, giving a total balance of ৳2,000. Depositing ৳18,000 or more will earn the maximum ৳8,000 bonus, giving a total balance of ৳26,000.

4.2 Wagering Requirements

Before bonus funds become withdrawable, a 10x wagering requirement must be met. Example: to withdraw ৳1,000 in bonus funds, a total of ৳10,000 in bets must be placed.

• There may be conditions specifying which games or categories can be used to meet the wagering requirements.
• Each bonus has a set expiry period stated at the time of issue — the bonus will be cancelled if it expires.
• Creating multiple accounts to claim bonuses will result in all accounts being closed.

4.3 VIP and Cashback Program

fd1111's VIP program has five tiers. Based on regular play, users can advance to higher tiers and receive weekly cashback:

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.4%.
• Gold: Weekly cashback up to 0.6%.
• Platinum: Weekly cashback up to 0.8%.
• Diamond: Weekly cashback up to 1.0%.

VIP benefits apply for a specific period and fd1111 reserves the right to change the program terms at any time.

5. Fair Play and Security

5.1 Fair Play Policy

fd1111 is committed to ensuring a safe and fair environment. The platform uses SSL encryption and game outcomes are determined through Random Number Generator (RNG) technology.

5.2 Prohibited Conduct

The following activities are strictly prohibited and, if proven, will result in permanent account closure:

• Operating multiple accounts or using a third party's account.
• Abusing the bonus system or engaging in bonus arbitrage.
• Using hacking, malware, or any other technical exploits.
• Colluding with other players to gain an unfair advantage.
• Money laundering or any other illegal financial activity.

5.3 Data Protection

To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy.

6. Responsible Gambling

fd1111 places the highest importance on responsible gambling. This platform should be used for entertainment purposes only. Gambling is not a solution to financial problems.

• Users can set deposit limits, session limits, or self-exclusion for themselves.
• Self-exclusion requests can be made via live chat.
• If you experience gambling-related problems, please seek professional help.

For detailed guidance, visit our Responsible Gaming page.

7. Intellectual Property

All content published on the fd1111 website — logos, designs, text, graphics, software — is the intellectual property of fd1111. No part may be reproduced, distributed, or used for commercial purposes without written permission from fd1111.

All content from third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, etc.) is owned by their respective owners.

8. Service Interruptions and Technical Issues

fd1111 strives to provide uninterrupted service, however temporary unavailability may occur due to maintenance, technical errors, or third-party service disruptions.

• If a game is interrupted due to technical reasons, the bets for that round will be cancelled or reviewed.
• fd1111 is not liable for losses caused by network disconnections.
• fd1111 reserves the right to verify and correct any winnings that are displayed incorrectly due to a software error.

9. Limitation of Liability

To the maximum extent permitted by applicable law, fd1111 is not liable for:

• Financial loss or emotional distress arising from gambling.
• Losses caused by internet connection issues or device malfunctions.
• Delays or issues caused by third-party services or payment gateways.
• Unauthorized access or data breaches where user negligence is a factor.

fd1111 will always endeavour to assist in resolving issues. For any complaints or disputes, please contact us via live chat or email.

10. Dispute Resolution

Any dispute between fd1111 and a user will first be addressed through direct discussion. Dispute notices must be sent by email and fd1111 will respond within 30 business days.

If a resolution cannot be reached through discussion, the dispute will be settled under the applicable legal framework. These Terms will be interpreted in accordance with applicable law.

11. Amendments and Severability

If any part of these Terms is found to be invalid or unenforceable under applicable law, that part will be removed and the remaining Terms will continue in full effect. fd1111 may update these Terms from time to time — the latest version will always be available on this page.

12. Contact

If you have any questions about these Terms, please contact us:

• Live Chat: Support is available 24/7 in Bengali.
• Email: [email protected]

We will do our best to respond to all your enquiries as quickly as possible.